Remote maintenance portal heatpump24
By registering as a specialist partner on our heatpump24.com portal, you enjoy a range of benefits and have online access to all your customers' heat pump systems.
Advantages of heatpump24 for specialist partners:
- Online access to all your customers' heat pump systems
- Remote adjustment of the heat pump
- Fault reset possible online
- Notification in the event of a fault via e-mail and SMS (depending on the tariff selected)
- Automatic data retrieval and readout of various information (operating modes, temperatures, running times)
- Automatic fault query and renewed fault notification to installer and homeowner (depending on the tariff selected)
- Documentation of error messages and changed settings for at least 24 months
- Online upload of the latest software version possible (from access "ab KD-Partner" or directly via the service of ait-deutschland)
- Time saving, fewer on-site appointments necessary - many things can be done conveniently online from the office
- Flexibility - no additional software or hardware required, only internet connection (flat rate recommended)
- Remote monitoring of systems possible (additional benefit for homeowners)
Registration at heatpump24
Download and return the signed remote setting contract. Important: Please always state the serial number of your heat pump!
After checking the data and installation, you will receive your access data for logging on to heatpump24.
Online registration on heatpump24 of heat pump systems by you as the installer or by the homeowner.
Log in and use the advantages of the portal
CONTRACTS / REGISTRATION