Heat pump registration
Benefit from digital services
By registering your heat pump on heatpump24.com, myUplink.com or myUpway.com, you can use a range of digital functions.
Using alpha web or the alpha control app, compatible heat pumps can be monitored and controlled remotely. Operating states, running times, temperatures and settings can be viewed and, depending on the system, adjusted via PC, tablet or smartphone.
You can also grant your installer access to your heat pump. This allows system data to be checked remotely and settings to be adjusted where appropriate. Service cases can therefore be assessed more effectively and, depending on the issue, an on-site visit may not be necessary.
For compatible heatpump24 systems, no additional software or hardware is required. An internet connection and a compatible heat pump controller are required.
ADVANTAGES AT A GLANCE:
- Notification in the event of a fault via e-mail and SMS
- Automatic data query of various information (operating modes, temperatures, running times)
- Automatic fault query and fault notification
- Separate access for service partner, installer and customer possible
- Documentation of error messages and changed settings
- Error reset possible online
- Online upload of the latest software version possible







