myUplink: Simple heating in one app.
With myUplink, you can control many functions of your alpha innotec heat pump even when you're away from home. Set the temperature, control hot water and create schedules. Everything in one app – clear and simple.
Control the heating
Too cold? Too warm? Set your desired temperature—with just a tap.
Hot Wateer
Need more hot water? You can easily control your hot water supply right in the app.
Instant notification
Push notifications will alert you when your system needs you. You don't have to worry about a thing.
Everything at a Glance
You can see what your system is doing right now, in real time. It's reassuringly simple.
Going on holiday? Your heating knows.
Why heat an empty house? Use holiday mode to lower the temperature while you're away. Raise it again in time so your home is warm when you return.
Away on Monday, home on Saturday?
Simply set in the myUplink app when you want it warm. Your heat pump takes care of the rest – day after day.
Everything you need for everyday use.
The basic version of myUplink is free. It includes the functions you use every day:
- Control heating and hot water: Adjust temperatures and change operating modes with just a few taps.
- Live data at a glance: View system values in real time directly on your smartphone.
- Set schedules: Your heating follows your daily routine. Not the other way around.
- Notifications and alerts: The app informs you about messages from your system.
- Software updates: Keep your system software up to date.
Three steps to smart heating.
1. Download the app for free from the App Store or Google Play.
2. Connect your system: Create an account and connect your heat pump. The app will guide you through the process.
3. Get started. You’re all set. You can now control your heating via myUplink.
Want to try it first? No problem.
Test myUplink with our demo account—real setup, real features, no sign-up required.
Username: [email protected]
Password: Demo1234
Want more insight? Get myUplink Premium.
myUplink Premium does not make your heat pump better – but it gives you more insight. Premium shows you detailed measured values and operating data. This helps you understand your system better and review settings together with your specialist partner.
- Unlimited data history: Access all system data recorded since commissioning. With Basic, you can view the previous month.
- Detailed measured values: Data from individual sensors and components.
- Deeper system insights: More detailed operating data.
- Full menu access: Use your system in the app in a similar way to the control unit itself. From room climate and domestic hot water to operating information, heating, cooling and auxiliary heating, as well as system settings, operating mode, solar power and Smart Price Adaption.
Free for 2 years from commissioning.
Every new alpha innotec heat pump with HPC or IQ contol includes 2 years of myUplink Premium at no additional cost. This gives you detailed insight into your system from the beginning and allows you to review settings together with your specialist partner. After that: 24,90€ incl. VAT per year. Available directly in the app or browser.
Upgrade later? Your data is still there.
myUplink records your system data from the beginning, even without Premium. If you upgrade later, your recorded system data is available for evaluation after the upgrade.
myUplink Premium is available for the following heat pumps:
- Hybrox SE (entire series)
| myUplink Basic | myUplink Premium |
|---|---|---|
Preis | free | 24,95€/year |
Control heating and hot water | ✓ | ✓ |
Real-time system metrics | ✓ | ✓ |
Scheduling | ✓ | ✓ |
Notifications and alerts | ✓ | ✓ |
Software updates | ✓ | ✓ |
Data history | last month | unlimited |
Detailed sensor and component readings | - | ✓ |
Detailed operational and system insights | - | ✓ |
Control room temperature | - | ✓ |
Control domestic hot water temperature | - | ✓ |
Operational information on heating, cooling, and supplemental heating | - | ✓ |
Operational information on solar power and Smart Price Adaptation | - | ✓ |
The range of features may vary depending on your heat pump's control system. Your authorized dealer can tell you what your system is capable of.
Frequently asked questions about myUplink
Is myUplink free?
The app is available for free in the App Store and on Google Play. All basic features remain free forever. For more in-depth insights, there’s myUplink Premium—included for 2 years starting when you put your heat pump into operation, then €24.95 per year.
How do I sign up for myUplink Premium?
What are the benefits of myUplink Premium?
Greater clarity. You get unlimited access to your data history, detailed readings, and deeper system insights. This lets you see exactly how your system is performing over months and years. Your heat pump runs just as reliably with Basic as it does with Premium.
Can I upgrade to Premium later?
Anytime. Your system data is saved from the very beginning. Even years later, you can upgrade and analyze your system's complete history.
Which heat pumps are compatible with myUplink?
myUplink works with all alpha innotec heat pumps equipped with Luxtronik or HPC controls. The range of features may vary depending on the control system. You can find out what your system is capable of in the product details or by contacting your authorized dealer.
Do I need an internet connection to use the app?
To access it while on the go, you'll need an internet connection. To do this, you'll need to connect your heat pump to your home network once.
How secure is my data?
Data transmission is encrypted and meets high security standards. Only you and the people you authorize have access to your system.
Can my installer maintain my system remotely?
Yes—if that's what you want. With myUplink Pro, your service partner keeps an eye on your system and can often help without having to come by. That saves you waiting time and trips. You decide who gets access.
What should I do if I have problems with the app?
Your authorized partner and alpha innotec Support will be happy to assist you. You can also find answers to many questions directly on the help pages in the app.
Get myUplink.
